Although we maintain high quality standards, it can happen that a product you purchase from us becomes faulty. You can rest assured that we will gladly assist you in such cases.
We guarantee that downtime for your speed measurement system will be kept to the minimum. Repairs in our main plant at Tettnang (Germany) are completed in one day, once an appointment is agreed.
As an option, you can also ship the faulty item to us. We have prepared a repair sheet for this purpose. Please print it, enter all the required information and enclose it with your shipment. This is essential so that we can process your order promptly (see Download on this page). Our tip: you can complete the form directly on your PC.
As soon as your shipment reaches us, we will send you an email to confirm we received it. Please remember to include your email address so we can do this.